Dine-in occasions are on the rise as consumers return in-person to restaurants – a shift in consumption patterns which has resulted in greater buy-in for drinks.
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New research undertaken by CGA Strategy and a global reputation management firm has revealed the importance of maintaining a robust digital presence in the pandemic era, with consumers increasingly focusing on social media reputations – and peer review sites – before planning a night out.
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The UK's hospitality industry is facing an escalating staffing crisis, with a 69% increase in job listings, according to a recent report.
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The introduction of legislation regulating the sector’s management of staff gratuities has been welcomed by UKH, with a major caveat.
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The UK pub and bar market is set to recover to 64% of its pre-pandemic value in 2021 to £14.8bn, Lumina Intelligence has revealed, with full recovery to follow by 2024, possibly exceeding 2019.
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Half of UK pub and restaurant goers are happy to pay a deposit to book a table, and even more (55%) are in favour of paying no-show fees if they don’t turn up, new research from Zonal and CGA has revealed.
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With the buffeting the on-trade has received it’s hardly surprising that many are talking about ongoing change, as Andrew Catchpole asks what form that may take.
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The business minister Paul Scully MP has promised that the Government will continue to listen and engage with the sector.
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Delivery and takeaway sales of managed restaurant and pub groups were close to treble their pre-pandemic levels in August 2021, the latest edition of the CGA & Slerp Hospitality at Home Tracker has revealed.
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The introduction of Covid-19 passports for venues in Wales will be an extra burden that could bring business failures before the end of the year, industry bodies have warned.
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Hugh Jones fell into the drinks industry 14 years ago while trying to become a rock star and never left, learning his trade at Majestic Wine, Pernod Ricard, and Mentzendorff. After a locked-down winter teaching strangers how to make cocktails over Zoom, he is now sales manager at Colwith Farm Distillery.
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The UK’s hospitality industry must embrace more flexible working patterns if it intends to survive, a leading commentator has claimed.
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Pre-batched cocktails hit the spot when it comes to consistency, reducing waste and prep time, according to their advocates, as Lisa Riley reports.
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UK Hospitality (UKH) has said a mandatory Covid vaccine passports scheme for certain venues and events would be unworkable, cause conflict between staff and customers and would force business to deal with “complex equality rules”.
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Industry bodies have voiced their concern following the Scottich government’s announcement yesterday that vaccine passports will be required for entry to nightclubs and many large events in the country from later this month.
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Customers not turning up for their bookings are costing the hospitality sector £17.6bn each year, according to a new CGA and Zonal report.
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Optimism among hospitality professionals has dipped amid staffing challenges and safety concerns, according to a new survey by CGA and CPL Learning.
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UK Hospitality (UKH) and the British Institute of Innkeeping (BII) have called on government to introduce business rates reform after estimating that the sector overpays by £2.4bn each year.
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Deliveries and takeaways are set to maintain a “significant share” of restaurant and pub groups’ operations despite restrictions on indoor service lifting following Freedom Day, the latest CGA & Slerp Hospitality at Home Tracker has predicted.
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A total of 56% of consumers visited a hospitality venue in the first 10 days following July’s Freedom Day, according to a new UK Hospitality (UKH) survey, supported by data from CGA, released today.
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