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Investment shortfall highlighted as PM tells hospitality to fund its skills and pay gap

Published:  06 October, 2021

The hospitality sector is expected to invest in funding the sector’s skills and pay gap itself, Prime Minister Boris Johnson has signalled.

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Hospitality leaders fight to recruit and retain staff as labour shortages bite

Published:  04 October, 2021

One in six (16%) hospitality jobs currently lie vacant, triggering intense competition among firms to recruit and retain team members, the latest Business Confidence Survey from CGA and Fourth has said.

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Cross-industry call for permanent lower VAT rate

Published:  04 October, 2021

Following the recent call from The Wine & Spirit Trade Association (WSTA) for the Treasury to extend the hospitality VAT reduction, leading trade bodies from the hospitality and tourism sector have aligned to add their voice to the plea.

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London Cocktail Week prepares to welcome guest bartenders from all over Europe

Published:  30 September, 2021

London Cocktail Week is kicking off tomorrow (1 October) for another extended month-long celebration of the city’s top bars, with an emphasis on bar takeovers and bartenders flying in from all over Europe.

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Dine-in occasions bounce back with a vengeance

Published:  29 September, 2021

Dine-in occasions are on the rise as consumers return in-person to restaurants – a shift in consumption patterns which has resulted in greater buy-in for drinks.

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CGA: Digital consumerism continues to accelerate post-Covid

Published:  28 September, 2021

New research undertaken by CGA Strategy and a global reputation management firm has revealed the importance of maintaining a robust digital presence in the pandemic era, with consumers increasingly focusing on social media reputations – and peer review sites – before planning a night out.

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Hospitality sector experiencing 'unprecedented' rise in job vacancies

Published:  27 September, 2021

The UK's hospitality industry is facing an escalating staffing crisis, with a 69% increase in job listings, according to a recent report.

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UKHospitality urges fairness to all parties in new tipping legislation

Published:  27 September, 2021

The introduction of legislation regulating the sector’s management of staff gratuities has been welcomed by UKH, with a major caveat.

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UK pub and bars predicted to recover fully by 2024

Published:  23 September, 2021

The UK pub and bar market is set to recover to 64% of its pre-pandemic value in 2021 to £14.8bn, Lumina Intelligence has revealed, with full recovery to follow by 2024, possibly exceeding 2019.

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Half of consumers happy to pay table deposits

Published:  22 September, 2021

Half of UK pub and restaurant goers are happy to pay a deposit to book a table, and even more (55%) are in favour of paying no-show fees if they don’t turn up, new research from Zonal and CGA has revealed.

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Government promises to engage with and listen to hospitality sector

Published:  22 September, 2021

The business minister Paul Scully MP has promised that the Government will continue to listen and engage with the sector.

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Future-proofing the on-trade

Published:  22 September, 2021

With the buffeting the on-trade has received it’s hardly surprising that many are talking about ongoing change, as Andrew Catchpole asks what form that may take.

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Managed restaurant and pub groups see strong delivery and takeaway sales in August

Published:  20 September, 2021

Delivery and takeaway sales of managed restaurant and pub groups were close to treble their pre-pandemic levels in August 2021, the latest edition of the CGA & Slerp Hospitality at Home Tracker has revealed.

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Business failures and job losses loom with Welsh Covid passports

Published:  20 September, 2021

The introduction of Covid-19 passports for venues in Wales will be an extra burden that could bring business failures before the end of the year, industry bodies have warned.

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Long Read: Daring to dream of a Golden Era of hospitality

Published:  16 September, 2021

Hugh Jones fell into the drinks industry 14 years ago while trying to become a rock star and never left, learning his trade at Majestic Wine, Pernod Ricard, and Mentzendorff. After a locked-down winter teaching strangers how to make cocktails over Zoom, he is now sales manager at Colwith Farm Distillery.

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Inflexible hospitality sector faces continued labour crisis, as job vacancies surge past one million

Published:  14 September, 2021

The UK’s hospitality industry must embrace more flexible working patterns if it intends to survive, a leading commentator has claimed.

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Ready-made cocktails take off

Published:  06 September, 2021

Pre-batched cocktails hit the spot when it comes to consistency, reducing waste and prep time, according to their advocates, as Lisa Riley reports.

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UKH: ‘Mandatory vaccine passports unworkable’

Published:  06 September, 2021

UK Hospitality (UKH) has said a mandatory Covid vaccine passports scheme for certain venues and events would be unworkable, cause conflict between staff and customers and would force business to deal with “complex equality rules”.

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Scottish vaccine passport plan ‘threat hanging over the whole hospitality industry’

Published:  02 September, 2021

Industry bodies have voiced their concern following the Scottich government’s announcement yesterday that vaccine passports will be required for entry to nightclubs and many large events in the country from later this month.

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No-shows cost sector £17.6bn

Published:  01 September, 2021

Customers not turning up for their bookings are costing the hospitality sector £17.6bn each year, according to a new CGA and Zonal report.

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