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Nick Gillett: Education, education, education – hospitality’s secret weapon

Published:  15 January, 2024

When it comes to the spirits and hospitality industries, I harp on about education a lot. But with good reason. That dinner you had out the other week with the outstanding service – it’s thanks to education. Receiving a top new tipple recommendation from your local bartender – education. Formal training, cocktail masterclasses, category insight – it’s all helping to create better teams, better serves and ultimately an altogether better experience for the customer. So as someone who works for or is interested in the industry, here’s why you should care about it.


Pernod Ricard unveils new vocational training scheme for bar staff

Published:  09 November, 2022

Multinational drinks giant Pernod Ricard has announced a new partnership with Professional Bar Training (PBT), a UK-based e-learning program for bartenders.


Bibendum and The Drinks Trust partner up to develop wine skills

Published:  06 July, 2022

Bibendum and The Drinks Trust have partnered to offer free wine training as part of a joint initiative to train and educate the next generation of drink industry professionals.


Portman Group offers marketing training for smaller producers and start-ups

Published:  28 April, 2022

The Portman Group has launched a new online training programme on responsible marketing specifically for smaller producers and start-ups.


Healthy Hospo launches crowdfunding campaign

Published:  11 January, 2022

Not-for-profit organisation Healthy Hospo is calling for donations to enable the charity to further support hospitality workers during this turbulent period.


Plumpton launches scientific sensory courses to meet demand

Published:  12 November, 2021

Plumpton Wine Division is rolling out two scientific wine sensory training courses as part of its WineSkills Program in response to customer demand.


WSET takes a new approach to events via training hub

Published:  21 October, 2021

The Wine & Spirit Education Trust (WSET) is launching the WSET Events Hub, which will offer virtual events, as part of a new trade and consumer events strategy.


Accolade Wines supports upskilling and education with new training programme

Published:  12 October, 2021

Accolade Wines has launched its Vinspire programme to encourage the upskilling of individuals and recruitment for the on-trade and wider wine industry.  


Charity report finds racism continues to affect UK hospitality

Published:  21 September, 2021

A survey commissioned by the not-for-profit organisation Be Inclusive Hospitality suggests that racial discrimination continues to be an issue for the UK's service industry.


Report finds racism in hospitality, but appetite for change

Published:  03 June, 2021

More than half of black, Asian and ethnic minority hospitality professionals have experienced or witnessed racism at work, according to a new Inside Hospitality Report from Be Inclusive Hospitality.


Wine Guild launches free hospitality courses

Published:  18 May, 2021

The Wine Guild Education (WGEd), the skills development arm of the Wine Guild of the United Kingdom, has launched a new suite of free hospitality service training courses. 


Plumpton calls on Wine GB producers to apply for its Viticulture Apprenticeship 2021

Published:  09 December, 2020

Plumpton College is set to build on the success of its pilot Viticultural Apprenticeship Scheme with a second programme planned for the early part of next year.


Diageo pivots Learning for Life to pandemic support

Published:  04 November, 2020

Diageo has repurposed its Learning for Life training programme to help support the on-trade through the ongoing Covid-19 crisis.


Plumpton College responds to Covid with re-training programme

Published:  17 August, 2020

Plumpton College is set to launch a new re-training programme in response to Covid-19 and Brexit.


Symington launches virtual School of Port 

Published:  22 July, 2020

Port producer Symington Family Estates has launched a new digital platform named The School of Port.


Diageo unveils GB on-trade support package, including £1m pledge for bartender wages

Published:  17 March, 2020

Drinks industry giant Diageo has marked St Patrick’s Day with a pledge via its Guinness brand of £1m to support bartenders in the UK, with similar fund is being set up in Ireland.


Bibendum reveals Wine Minds Apprentices 2020

Published:  17 February, 2020

Bibendum has announced the two successful candidates for 2020 chosen for its Wine Minds Apprenticeship - an initiative that gives upcoming hospitality stars the chance to advance their careers with a part-time, one-year education scheme. 


Hallgarten launches apprentice programme

Published:  14 January, 2020

Hallgarten & Novum Wines has today announced the launch of its Head Start apprenticeship programme with its first recruit.


Bibendum reports rise in WSET pass rates following investment

Published:  07 January, 2020

Bibendum has reported a rise in WSET pass rates following a “refreshed investment and approach” to the training.


Plumpton: A new wine epicentre

Published:  16 May, 2019

As the founder of Plumpton College’s wine division prepares to depart for pastures new, Jo Gilbert finds out what the future holds for this rapidly evolving institution.