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CGA: Digital consumerism continues to accelerate post-Covid

Published:  28 September, 2021

New research undertaken by CGA Strategy and a global reputation management firm has revealed the importance of maintaining a robust digital presence in the pandemic era, with consumers increasingly focusing on social media reputations – and peer review sites – before planning a night out.

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Price spikes predicted as 3/4 of hospitality prepare to pass on costs

Published:  23 September, 2021

Costs resulting from ongoing supply chain issues are likely to be passed onto the customer this autumn, CGA has predicted, with three-quarters of hospitality businesses admitting that they are likely to raise prices as a result.

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Half of consumers happy to pay table deposits

Published:  22 September, 2021

Half of UK pub and restaurant goers are happy to pay a deposit to book a table, and even more (55%) are in favour of paying no-show fees if they don’t turn up, new research from Zonal and CGA has revealed.

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Managed restaurant and pub groups see strong delivery and takeaway sales in August

Published:  20 September, 2021

Delivery and takeaway sales of managed restaurant and pub groups were close to treble their pre-pandemic levels in August 2021, the latest edition of the CGA & Slerp Hospitality at Home Tracker has revealed.

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August on-trade recovery hits new high

Published:  13 September, 2021

A mix of growing consumer confidence, pent up demand and staycations pushed sales in Britain’s managed restaurants, pubs and bars above pre-pandemic levels in August.

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No-shows cost sector £17.6bn

Published:  01 September, 2021

Customers not turning up for their bookings are costing the hospitality sector £17.6bn each year, according to a new CGA and Zonal report.

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Optimism among hospitality professionals dips

Published:  31 August, 2021

Optimism among hospitality professionals has dipped amid staffing challenges and safety concerns, according to a new survey by CGA and CPL Learning.

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Deliveries and takeaways to maintain significant share of restaurant and pub sales

Published:  23 August, 2021

Deliveries and takeaways are set to maintain a “significant share” of restaurant and pub groups’ operations despite restrictions on indoor service lifting following Freedom Day, the latest CGA & Slerp Hospitality at Home Tracker has predicted.

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Restaurants and bars emerge as the big winners of Freedom Day

Published:  17 August, 2021

Britain’s managed pub, restaurant and bar groups lifted sales back close to pre-Covid-19 levels in July, new data has revealed, with restaurants and bars benefitting the most from the easing of restrictions.

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‘Pingdemic’ eases as self-isolation rules change

Published:  16 August, 2021

Hospitality workers who are double-jabbed will no longer have to self-isolate at home for 10 days after coming into contact with someone who has tested positive for Covid.

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Bar trend for cocktails spills into nightclubs

Published:  10 August, 2021

Nightclub visitors have, in line with trends seen after the restart of restaurants, pubs and bars from April, been celebrating reopening of the sector with cocktails, according to CGA research.

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‘Freedom day’ provides lift for bars

Published:  27 July, 2021

The long-awaited easing of Covid restrictions on 19 July saw like-for-like drinks sales at a GB level dropping by just 5% on the same day in July 2019, according to CGA’s Drinks Recovery Tracker.

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Freedom Day sees long-awaited return of late-night economy

Published:  19 July, 2021

The UK is celebrating the final end of the restrictions on hospitality today (July 19), with just under 12,000 venues finally able to open their doors after being shuttered since the first quarter of 2020.

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On-trade group sales nearly level with 2019

Published:  19 July, 2021

Britain's managed pub, restaurant and bar groups saw sales in June nearly level with the same month in 2019 on both a total and like-for-like basis, according to the latest Coffer CGA Business Tracker.

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Business leaders optimistic about next 12 months

Published:  15 July, 2021

A majority of business leaders now feel optimistic about market prospects for the next 12 months, while consumers are increasingly confident about going out, according the latest Future Shock report from CGA and UK Hospitality (UKH).

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Mounting food prices hits hospitality, while softs recover

Published:  08 July, 2021

Wholesale food prices heading to the hospitality sector reached their highest ever level in May 2021, while soft drinks saw the complete opposite trend.

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Over 75% of licensed sites traded by the end of May

Published:  21 June, 2021

A total of 76.2% of Britain’s licensed sites were trading by the end of May, with the number more than doubling from April’s 32.9% thanks to the return of inside service, according to the latest Market Recovery Monitor research from CGA and AlixPartners.

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Delivery and takeaway has legs as May sales boom

Published:  17 June, 2021

CGA’s latest Hospitality at Home Tracker shows that takeaway and delivered sales from restaurant and pub groups in GB were 273% higher in May this year versus May 2019, despite the return of eating indoors in the second half of the month.

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On-trade groups report 26% sales dip in May

Published:  14 June, 2021

Britain’s managed bar, restaurant and pub groups recorded a 26% drop in total sales in May compared with the same month in 2019, according to the latest edition of the Coffer CGA Business Tracker.

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More uncertainty over re-opening

Published:  08 June, 2021

With the rise of the Indian variant, the promised land of no restrictions is looking unlikely for this month. Lisa Riley reports.

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