The introduction of legislation regulating the sector’s management of staff gratuities has been welcomed by UKH, with a major caveat.
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London wine merchant Jeroboams is to have a new chief executive, with encumbent Hugh Sturges leaving the role at the end of June.
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Transparency around tipping and being seen to be a ‘fair’ industry is essential to recruiting and retaining staff ahead of the introduction of the government’s new points-based migration policy, a founding member of a new tipping Kitemark has said.
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An official industry body for best practice around 'tipping' and service charges in the hospitality industry has been created.
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The government has revealed plans to help ensure hospitality workers get all the tips left for them, but reactions to the news were mixed, reports Michelle Perrett.
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