Harpers editor Andrew Catchpole gathered a cross-trade panel at the London Wine Fair to examine the evolving role of the agent in a fast-changing world, sparking a lively debate among those present. This event took in the implications for all those in the supply chain, asking what added service and value both producers and accounts now expect from agents, along with the issues, challenges and opportunities presented by a highly competitive marketplace. Here are some of the key points from the session
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